The fine print
Terms of Service
Last updated: October 15, 2026
1. Acceptance of terms
- By creating a LeadLoop account, you agree to these terms. If you don't agree, don't use the service.
- These terms apply to all plans, including the Free plan.
2. Your account
- You must provide accurate information when signing up.
- You are responsible for keeping your password secure and for all activity under your account.
- You must be 18 or older. You are responsible for complying with applicable laws when collecting and contacting leads.
3. Acceptable use
- You agree not to use LeadLoop to: send unsolicited spam, violate anti-spam laws (CAN-SPAM, GDPR, etc.), scrape or harvest data you don't have permission to collect, or abuse the service to harm others.
- Lead magnets, waitlists, and referral programs must offer genuine value — not bait-and-switch.
- We reserve the right to suspend accounts that violate these terms.
4. Data ownership
- You own all data you create in LeadLoop — your leads, notes, tags, sequences, and analytics.
- We store and process it on your behalf to provide the service.
- You can export your data to CSV at any time and delete your account whenever you want.
5. Plans, billing & refunds
- Free plan: no credit card required. Limited features as described on the pricing page.
- Paid plans (Growth, Scale, Agency): billed monthly or annually. You can upgrade, downgrade, or cancel anytime from your dashboard.
- Annual plans are billed upfront and are non-refundable, but you can cancel future renewal anytime.
- Monthly plans can be cancelled before the next billing cycle; no charges after cancellation.
- Prices may change. We'll notify you at least 30 days before any price increase affects your account.
6. Automation platform integration
- If you connect Konnectlia, GoHighLevel, or another automation platform, you do so at your own discretion.
- You are responsible for your own sub-account, sending, compliance, and any fees charged by that platform.
- LeadLoop pushes captured leads to your connected platform; we do not control or guarantee the platform's behavior, deliverability, or uptime.
- You can disconnect at any time from Settings.
7. Service availability
- We strive for high uptime but do not guarantee uninterrupted service.
- We may perform maintenance, updates, or feature changes that temporarily affect availability.
- We are not liable for indirect or consequential damages arising from service interruptions.
8. Limitation of liability
- LeadLoop is provided 'as is.' To the maximum extent permitted by law, we are not liable for lost leads, lost revenue, or business interruption.
- Our total liability for any claim is limited to the amount you paid us in the 12 months preceding the claim.
9. Changes to terms
- We may update these terms as the product evolves. We'll notify you by email for material changes.
- Continued use after changes take effect constitutes acceptance.
10. Contact
- Legal questions: legal@arketting.com
- Support: support@arketting.com
Legal questions? Email legal@arketting.com. Support at support@arketting.com.